Using 9 1 1 to Report Emergencies

All Hazards Guide in Web Format!

WHAT IS 9 1 1?

9 1 1 is an emergency telephone number answered at the Collier County Sheriff's Communications Center, that provides IMMEDIATE and DIRECT access to fire, police and emergency medical services.  Call 9 1 1 to report a crime, a fire, heart attack, serious injury, or ANY situation requiring the IMMEDIATE response of a fire truck, ambulance or police officer.

Call 9 1 1 FIRST in any emergency!

WHAT THE 9 1 1 OPERATOR WILL NEED TO KNOW

• The phone number you are calling from
• The address where help is needed, and the nearest cross street
• The nature of the problem

The 9 1 1 Operator will transfer you to the appropriate agency if necessary.

Speak clearly and calmly.

DO NOT CALL 9 1 1 FOR:

• Road/travel and severe weather information
• Repair for home appliances or your car
• Complaints of excessive noise, littering, animals in trees
• Legal advice

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